Scenario, device and consultant summary

The scenario is the task given to the participants in the test. The scenario is verbally explained by the researcher to the participant. In addition, the participant reads the scenario by him or herself to gain full understanding of the task.

The device of this test is desktop. The other option is a test executed on mobile.

The consultant summary will be accessible in this card. Your consultant will do an extensive analysis on all the data in your test report, and combines new and high-level insights in the user experience. The PDF with these insights will be downloadable in this card and is easy to share. Via the CTA 'to insights' you can directly navigate to the insights of the  test. 

Overall scores

These scores give the average emotion levels of all participants in the test. Green indicates the average level of ‘joy’, yellow indicates the average level of ‘attention’ and red indicates the average level of ‘frustration’. 

These scores can be compared with a re-test after you have added changes in the design. Of course keep in mind that to be able to compare, you will need to keep the test setup the same.

Recordings

This card shows the data regarding the participant recordings. It shows the total number of participants included in the test, number of males and females, average age of the participants, average number of clicks and average time to complete the flow. With the link on the right top corner, you can view the recordings of the participants with corresponding screen recording, eye tracking data, emotions and neurofeedback. 

Tags

This card shows you the top 3 frustrating tags within the tested flow. A tag is a label attached to an element (filters) or an event (compare & nagivation) in the flow. With the link on right top corner you can view all the tags and their impact on the emotional experience.

Sections

The highest scoring sections on frustration, joy and attention are shown here. By clicking 'view all sections' you will be redirected to an overview of all sections on the Sections page. 

Section insights

In section insights you can see which pages have the highest average frustration. High average frustration is a indication of bottlenecks and a disfluency in the flow. For more information about the cause of the disfluency on this pages you can click on 'view all insights'. Read more.